Garuda Indonesia Speeds Up Aid Delivery to Aceh, Medan, and Padang

Jakarta: Garuda Indonesia Group is accelerating the distribution of humanitarian aid to flood-affected communities in Aceh, North Sumatra, and West Sumatra.

Through intensive coordination with state-owned enterprises (BUMN), Danantara, and all Garuda Indonesia Group operational lines, more than 20 tons of logistical aid were successfully flown to Banda Aceh, Medan, and Padang. Representatives of each BUMN then distributed the aid to affected areas in the three provinces.

Citilink became the first Garuda Indonesia Group entity to distribute aid on Monday, December 1, 2025, transporting 9.4 tons of aid to Lhokseumawe, Aceh.

Garuda Indonesia continued its flight operations with flights to Kualanamu (Medan), Padang, and Banda Aceh, beginning with flight GA-190 on the Jakarta-Kualanamu route at 4:35 p.m. Western Indonesian Time. Aero Jasa Cargo (AJC) also strengthened the smooth delivery process by ensuring the readiness of the entire cargo logistics chain.

20 tons of humanitarian aid have been distributed

Cumulatively, as of December 1, 2025, a total of 20.66 tons of humanitarian aid from state-owned enterprises (SOEs) had been successfully distributed by the Garuda Indonesia Group. Garuda Indonesia President Director Glenny Kairupan emphasized that this acceleration was part of Garuda Indonesia's national mandate as a flag carrier.

"On behalf of the Garuda Indonesia Group, we express our deepest condolences to our brothers and sisters affected by the disaster. Together with Danantara, SOEs, and all relevant stakeholders, we are focusing all our resources to ensure that air services can be a fast, safe, and reliable aid distribution channel," said Glenny in a written statement on Wednesday, December 3, 2025.

He added, "As the nation's flag carrier, we have a strategic responsibility in the air transportation pillar to support accelerated disaster management. With optimal safety and security standards, we ensure that aid reaches those in need promptly."

Garuda Indonesia Group will continue to monitor conditions on the ground and conduct ongoing coordination with the central government, local governments, and all stakeholders to ensure this humanitarian mission is carried out on time, safely, and responsive to community needs.