Supporting Business Expansion, BP Batam Launches Investment Platform and Ambassador Program

Batam: Badan Pengusahaan (BP) Batam has officially launched two breakthrough initiatives: the Investment Dashboard and the introduction of Investment Ambassadors. This is a bold step to enhance the ease of doing business in 18 July 2025.

These are the first of their kind in Indonesia and across all Asian Exclusive Economic Zones, further establishing Batam as a pioneer in investor-centered innovation.

This strategic launch, which took place during a landmark event attended by nearly 200 companies, investors, and government representatives from Singapore, Malaysia, and other neighboring countries, reflects BP Batam’s firm commitment to strengthening collaboration between the government and the private sector.

“This innovation is a strong commitment from BP Batam to provide comfort, certainty, and quality service to our investors and business players,” said Amsakhar Ahmad, Chairman of BP Batam.

“Our vision aligns with President Prabowo Subianto’s economic directive to boost national investment and achieve 2% economic growth above the national average with Batam serving as a key economic driver,” added Ahmad.

The Investment Dashboard is a digital grievance and aspiration platform that enables investors and businesses in Batam to submit, track, and receive real-time responses to their concerns. It promotes transparency, accountability, and service excellence, while minimizing bureaucratic delays that often discourage investment.

Supporting this digital innovation is the Investment Ambassador Program, in which trained ambassadors will serve as dedicated liaisons between BP Batam and the business community. Their role is to ensure smooth, responsive, and personalized handling of investor concerns, allowing companies to focus on growing their operations with confidence.

“We are fully committed to helping every investor in Batam operate their business smoothly,” said Li Claudia, Vice Chairwoman of BP Batam.

“The Investment Ambassadors will play a strategic role in ensuring timely and accurate follow-up on every business need,” quoted Claudia.

Fary Djemy Francis, Deputy for Investment and Business at BP Batam, emphasized the importance of these initiatives in responding to investor trust.

“Investor confidence must be answered with concrete action,” said Fary.

“With the launch of the Investment Dashboard and Ambassador Program, we are taking a major step forward in fostering a healthy, competitive, and sustainable investment climate,” said Fary.

He added that BP Batam continues to learn from global investment ecosystems — particularly successful models from Singapore and South Korea to elevate service quality and competitiveness.

“We adapt these models to raise our service standards and ensure we compete at the highest global level,” Fary concluded.

BP Batam invites all investors and business operators in the region to access the platform and experience this new level of service through their website.